Norfolk Southern operations hit by technology outage

(Source: Progressive Railroading 08/29/2023)

Norfolk Southern Railway yesterday experienced a hardware-related technology outage that impacted rail operations, company officials announced last night.

“At this time, we have no indication that this was a cybersecurity incident,” NS officials said in a prepared statement. “Our teams worked throughout the day and successfully restored all systems at 7 p.m. ET. We are safely bringing our rail network back online.”

While NS has been updating customers on the timing of their shipments, railroad officials expect the impact on operations to last “at least a couple of weeks,” they said.