(Source: Freight Waves column by Jim Blaze, April 16, 2019)
CHATTANOOGA, Tenn. — Precision scheduled railroading (PSR) promised scheduled rail freight operations resulting in more than a financial gain for a railroad and its investors. The business theory is that operating efficiencies reduce costs and that improved rail discipline improves shipper service. Where is the evidence of shipper gains? Is customer service actually improving under PSR? Is the service delivered to freight customers actually improving?
Full story: Freight Waves
Monday, April 22, 2019